Website help

Website Assitance

People Caring for People

Telephone: 0861 563 437 / +27 11 557 2600
Fax: +27 11 557 2601

Lodger Club Assistance

No Reference Number appears on the Confirmation page or email?

If your booking has not been issued a confirmation reference number then the booking has failed due to a network break in communication during the final booking process, we recommend that you make the booking online again.

Will I earn points as a Lodger Club member if I do a BID booking on

No, the website is not linked to the Lodger Club.

Will I earn points if I make a booking but have not signed in to My Account?

No, all Lodger Club members must be signed in each time they make a booking to earn or redeem points.

Need assistance with your bookings or sign-in details?

Please email us your Lodger Club Name, along with your surname, email & username used when registering online. This enables us to offer you fast and efficient help online.
Send your details to: Lodger Club Assistance

Website Optimisation

Browser Compatibility

This site has been developed and optimised for the following browsers:

We support Internet Explorer 9 & 10+, Firefox 3+, Safari 4+, Chrome and Opera. We don’t support IE6, IE7 or Firefox 2.x. If you’re seeing the “Unsupported Browser? page, you’ll need to upgrade your browser to a newer version:
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