Terms and Conditions for CLHG Twitter Competitions

Introduction

City Lodge Hotel Group is running weekly promotional competitions through their Twitter account.
By correctly answering or completing the weekly challenge, followers of the City Lodge Hotel Group Twitter profile will be entered into a lucky draw to win an amazing prize!

Definitions

In this Agreement

Followers or you means the person who correctly replies or completes the weekly challenge that is announced (tweeted) every Monday by the @CityLodgeHotels twitter handle:
http://twitter.com/citylodgehotels
Promoter means City Lodge Hotel Group or its agencies used to promote this competition.

Duration

The competition will run every Monday, and runs for three to four days. The competition ends at midnight of the third or fourth day.

Participation

The competition is conducted by the promoter and its third party contractors.
No one who is a director, employee or agent of or consultant to us or who is a spouse, life partner, close family member, business partner, or associate to a director, employee or agent of or consultant to us may take part or enter the competition.
This competition is only open to legal residents of the South Africa aged 18 years or over.
You must have a valid South African delivery address and ID when claiming a prize.

Entry into this competition is regarded as acceptance of these terms and conditions.

How to enter

This competition will only be applicable on City Lodge Hotel Group’s Twitter profile.

Followers of The City Lodge Hotel Group Twitter Profile are invited to take part by correctly responding to @CityLodgeHotels question or successfully completing the weekly challenge..

All contributors must use the hashtag #ThatCityFeeling and @mention City Lodge Hotel Group in order for their entry to be valid.

Participants can enter as many times as they like.

We are not liable for any technical failure that may result in an entry not being successfully submitted.

Consumer Protection Act. Under the Consumer Protection Act (CPA), we need to keep records of all the people used to promote the Promotional Competition. We (or one of our subcontractors or affiliates) will keep this agreement for three years to serve as the record as required by the CPA.
No liability for Twitter.
The competition is in no way sponsored, endorsed or administered by, or associated with Twitter.
You release Twitter of all liability for any damage you may suffer. You will be giving information to us and not to Twitter.

Promotional Competition Rewards

Prizes: You can either win:

  • One weekend away for two people sharing at any one of your favourite City Lodge Hotel Group hotels, this prize will include breakfast for the duration of the winners stay; or
  • Breakfast for four people at any City Lodge Hotel Group hotels; or
  • Two Ster Kinekor movie tickets. The prize will be specified at the beginning, in the tweet that announces the start of the competition.

Redeeming prizes: We will announce the winner’s name on the City Lodge Hotel Group’s twitter profile the day following the competition has ended – unless City Lodge Hotel Group have had to redraw and select another winner. The winner will therefore be announced within 48 hours of the competition ending.
Transportation of prizes: City Lodge Hotel Group is responsible for delivering the winners prize, this will be arranged privately through the respective parties involved i.e. City Lodge Hotel Group and the competition winner.
Limitation to using your prize: Certain conditions may apply to redeeming your prize (for example peak time restrictions and so on). We will not be responsible for any loss or damage caused by you not being able to use the prize at a time that is convenient for you.

Prize winner selection and publicity

Choosing a winner: The prize winners will be randomly drawn by the promoter after the end of the competition.
How will you know if you have won: Each winner will be contacted by City Lodge Hotel Group Social Media Manager on Twitter; their personal details will be requested thereafter they will be contacted telephonically or through email.. We will attempt to contact winners three times during a 24 hour period. If we cannot contact the winner during this period we will draw another winner. Winners who have not given the promoters the correct details will forfeit the prize.
We may ask winners to take part in publicity connected to this competition. Winners grant permission for us to use their names and photographs in any advertising and promotional material for this competition. You may ask us to remove your name or refuse to take part in any publicity.
You will not receive any payment for taking part in the competition, or taking part in any media format related to it.
The prizes are not transferable. You cannot ask us to give you another prize of similar value or to pay out the value of the prize. We may substitute any prize with another prize of similar value.

Contact: If you have a question about the competition please email emma@digitlab.co.za

Breach and termination

If a party:
does not fix any breach of this agreement within seven days of receiving written notice from the other party to do so;
is insolvent (bankrupt), or has some legal disability, for example, if they are placed under administration;
then the other party may, without prejudice to any of its rights:
claim specific performance of this agreement (make the party comply with this agreement); or
immediately cancel this agreement in writing; and
claim damages from the other party.

Dispute resolution

Arbitration: If there is any dispute, the parties must refer the dispute within 15 business days to arbitration (including any appeal against the arbitrator’s decision) under AFSA’s latest rules for expedited arbitrations.
CPA dispute resolution. Despite 10.1, any party may use other dispute resolution channels provided for by the CPA or other law.
Severability: This clause is separate and divisible from the rest of this agreement and stays effective even if this agreement ends or is invalid.

Force Majeure

Parties not liable. No party will be responsible for any breach of this agreement caused by circumstances beyond its control.
Notification: If a party cannot fulfil its obligations, because of matters beyond its control, it must notify the other party in writing within 10 days so that they can discuss the way forward.

General Rules

No liability. By taking part in this competition you agree that you will not hold us liable for any losses, harm, damages, injury, claims or actions related to this competition.
Changing the rules: These rules, including the duration of the competition, can only be reasonably changed (or superseded) by us in a written revision to these rules posted on the competition website or any other potential official competition communication methods we use to reach a majority of potential Participants.

Tax: Income or other taxes relating to the prizes, if any, are the sole responsibility of the prize winner.
Governing laws. South African laws govern this competition.
Use of personal information: Participants understand and agree that in order to offer the competition, the promoter must collect and use personal information about them.
Termination of the competition: If we need to, because of legislative or regulatory reasons, we may terminate the competition immediately and without notice. If this happens you will not have any claim against us, because of this.